Research & publications

Questions that connect technology with society.

A portfolio for my academic research, publications, and ongoing areas of inquiry.

Primary theme

Digital Banking Adoption

Consumer behaviour, access, trust and the adoption of digital banking at the bottom of the pyramid.

Technology

Artificial Intelligence

Applications and implications of AI in banking, financial services and customer experiences.

Trust

Cybersecurity

Security, privacy and resilience as foundational elements of sustainable digital transformation.

Publications & presentations

My papers, journal articles, conference presentations and thesis.

Ph.D Thesis Title

Digital Banking Adoption at the Bottom of the Pyramid · Chitkara University, Chitkara Business School

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My Publication title

1. Attitudes, Trust and Intentions: Adoption of Banking Technologies at the Bottom of the Pyramid. 2. The role of QR code technology in revolutionizing banking

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On going Research

Technology, Digital Fraud, Banking, Role of Behaviour Science in decision making

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